Q&A
Q: How many years has your company been working in electric medical beds?
A: We professionally manufacture and export electric medical beds and hospital beds since 2009 till now. More than 15 years.
Q: What certifications have your products passed?
A: Passed CE, ISO13485, FDA, TUV. Related products meet the test requirements of IEC/EN 60601-1, EN 60601-1-2, IEC/EN 60601-2-52, GB9706.1.
Q: What are the main markets you export to?
A: Products are exported to United States, Australia, Europe, Canada, South Africa, Singapore, Malaysia, Thailand, Vietnam, Philippines, India, South Korea, Algeria and other 80 countries and regions.
Q: What is your order delivery time?
A: For domestic sales, there are existing stock can be delivered at any time. For export, stock will be ready in about one month.
Q: How about the packaging of your products?
A: Standard exporting carton packing including custom corrugated carton and pallet. Strong enough for long distant transport.
Q: What are the terms of payment?
A: We accept T/T, LC payment terms.
Q: Do you offer customization service?
A: It depends on customization requirements. Please provide your detailed requirements for confirmation.
Q: How about the product warranty?
A: Normally table frame 5 years, motor 3 years, accessories part 1 year.
Q: How many medical tables can be loaded in one container?
A: 20ft container = 32~36pcs electric tables or 130pcs fix tables. 40HQ container = 72pcs electric tables + 40pcs fix tables/60pcs portable tables + stools.
Q: What is your after-sales service?
A: We have sole agent who is responsible for handling all local after-sales issues.