Q&A

Q: How many years has your company been working in electric medical beds?

A: We professionally manufacture and export electric medical beds and hospital beds since 2009 till now. More than 15 years.

Q: What certifications have your products passed?

A: Passed CE, ISO13485, FDA, TUV. Related products meet the test requirements of IEC/EN 60601-1, EN 60601-1-2, IEC/EN 60601-2-52, GB9706.1.

Q: What are the main markets you export to?

A: Our products are exported to 80 countries and regions, including Algeria, Australia, Canada, Europe, Japan, Malaysia, the Philippines, Saudi Arabia, Singapore, South Africa, Thailand, the United States, and Vietnam.

Q: What is your order delivery time?

A: For domestic sales, there are existing stock can be delivered at any time. For export, stock will be ready in about one month.

Q: How about the packaging of your products?

A: Standard exporting carton packing including custom corrugated carton and pallet. Strong enough for long distant transport.

Q: What are the terms of payment?

A: We accept T/T, LC payment terms.

Q: Do you offer customization service?

A: It depends on customization requirements. Please provide your detailed requirements for confirmation.

Q: How about the product warranty?

A: We provide a 5-year warranty for electric treatment tables and a 3-year warranty for hospital beds.

Q: How many medical tables can be loaded in one container?

A: Quantities vary by model and packaging specifications. Electric Treatment Tables: 32–36 units per 20ft container; 72-90 units per 40HQ container. Hospital Beds: 15–25 units per 20ft container; 33–52 units per 40HQ container.

Q: What is your after-sales service?

A: We supply original spare parts to authorized local agents to handle maintenance and repair in their regions, ensuring timely and efficient service for local customers.